Please note: We don’t organize events ourselves. Our portal enables organizers to present their events and share them with you. If you have questions about a specific event, please contact the organizers directly – you’ll usually find their contact details in the event description. Are you a culture seeker and have a question about an event? The best option is to contact the organizer directly. You’ll usually find the relevant information on the event page, the ticket page, or on linked websites. If an event description, organizer page, or other content seems suspicious or incorrect, please let us know! This includes incomplete information, errors, possible policy violations, or anything else that seems problematic. Just send an email with the subject “Report a problem” to: support@kulturgehtweiter.de Make sure the email address for which you want to reset the password is associated with an account on our site. Check your spam folder to see if you received an email from us to reset your password. If that doesn’t work, please contact our support and include the email address of your account: support@kulturgehtweiter.de You’re an organizer and want to learn more about our offering or send us an inquiry? Please use the B2B form on the contact page or visit the site of kulturgehtweiter GmbH for more info. You’re a registered organizer and having issues with your account or your events? Please check the FAQ for organizers first. Alternatively, you can contact your point of contact via the kulturgehtweiter GmbH site. You’re a registered organizer and have issues with the booking system or want to know how the ticket scanner works? Please check the FAQ for organizers here. Alternatively, you can contact your point of contact via the kulturgehtweiter GmbH site. You’re an advertiser or an organizer and would like advice from our specialists on advertising options? Please use the B2B form on the contact page or visit the kulturgehtweiter GmbH site to find your contact person.
HELP & SUPPORT
Support – How can we help you?
Welcome to our Help & Support area. Here you’ll find answers to the most important questions about kulturgehtweiter.de.
ALL USERS
You have a question about an event or listingALL USERS
You want to report suspicious or incorrect informationREGISTERED USERS
Questions about payments & ticket refunds
REGISTERED USERS
You forgot your passwordB2B ONLY
Contact for organizersFOR ORGANIZERS
Issues with your organizer accountFOR ORGANIZERS
Bookings, tickets and ticket scannerB2B ONLY
Questions about promotions
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